Skip to main content
Alexander James · A regulated legal practiceClear costs from the outset

Alexander James Solicitors · Manchester

Falls from Height Claim Solicitors

Injured falling from a ladder, roof, scaffold or platform? Discuss accident evidence and compensation options with Alexander James Solicitors.

Individual assessment. Scope and costs agreed before instruction.

Protective hard hat and high-visibility clothing on a workshop bench
Illustrative image · not a photograph of our staff or clients

Your claim, explained

Does a fall have to be from a high roof to justify an enquiry?

No. A lower-level fall can cause significant injury and may warrant assessment. The relevant questions include how the work was planned, whether a fall risk existed, what precautions were appropriate and whether a failure caused the injury.

Examine the access decision before the moment of the fall

Details that help an individual assessment

Tell AJS why work at height was being carried out and who selected the ladder, platform or other method. Our Manchester-based assessment can consider an England and Wales enquiry without assuming that possession of a harness or a scaffold label proves every arrangement was safe.

Before you contact us

Explain the task, access and landing point

A useful account describes why you were above ground level, how you got there and what failed or changed before the fall.

Useful information to have to hand

  • Identify the ladder, scaffold or platform without re-entering danger.
  • Record the protection present and any instructions received.
  • Keep emergency-service and site-investigation references.

A point worth checking early

Never return to an unsafe roof, edge or scaffold to obtain evidence. Describe its location so appropriate preservation or inspection can be considered.

Request an individual assessment →

A fall can occur from a relatively low working position as well as a roof or scaffold. The enquiry should identify the task, access method and protection available. Height alone does not establish either the seriousness of the injury or who was responsible for the arrangements.

Planning the work and selecting access equipment

Why that method was used

Describe the job rather than starting only with the fall. Replacing a fitting, unloading a vehicle and working on a roof involve different access needs. Explain who selected the equipment, how long the task was expected to take and whether tools or materials had to be carried. Those details help assess whether the method was appropriate for the actual work.

If the task changed after work began, identify the change and who authorised it. A short inspection becoming a repair may introduce different movements and equipment needs. The assessment should consider what happened in practice, not simply the title of a risk assessment written for an earlier version of the job.

Instructions and practical alternatives

Tell the adviser about any request for a different platform, assistance or postponement. Preserve the response where available. Do not assume a possible alternative automatically proves negligence; its practicality and the circumstances matter. The point is to identify a real decision that can be investigated rather than inventing a safer method with hindsight.

Weather, lighting, restricted space and the surface beneath equipment can be relevant. Record conditions you experienced and distinguish them from a later weather report or another person’s account. Specific observations help connect the alleged precaution failure with the fall.

Ladders, scaffolds and fragile surfaces

Ladder incidents require a movement sequence

Describe the ladder position, support, task and what you were doing immediately before it moved or you lost balance. Explain whether you were reaching, transferring to another surface or carrying an item. Do not guess the angle or claim a component failed unless you observed it or have supporting evidence.

Keep the ladder identifier, photographs and inspection information where safely available. Damage after the fall may need examination to determine whether it preceded the incident. An adviser may seek records or inspection rather than treating a post-accident image as a complete explanation.

Rooflights and open edges raise distinct issues

A roof surface may appear solid while containing fragile areas. Identify the route, warnings, coverings and any knowledge you had of the surface. For an edge fall, describe barriers, openings and the movement that brought you near the edge. The details differ from a ladder slip and should not be reduced to the same generic account.

Scaffold arrangements can involve erection, alteration, inspection and use by different organisations. Name the firms if known and explain any change you observed. A tag may be relevant, but the actual platform, edge protection and access condition at the accident time need assessment.

Falls from Height Claims: incident, supporting records and individual assessment01Incident02Records03Assessment
Identify the ladder, scaffold or platform without re-entering danger.

Protective systems and rescue arrangements

Equipment presence is not the whole investigation

If a harness or other personal system was provided, describe the instruction, fitting and attachment arrangement without conducting a test yourself. The system’s suitability and use may need specialist evidence. Avoid assuming that a harness guarantees safety or that its absence alone answers every question about a fall.

Protection that prevents a fall and measures intended to limit its consequences perform different functions. Explain what was actually installed and where. The investigation can then consider the control strategy rather than treating all protective equipment as interchangeable.

The aftermath can produce relevant records

Emergency response, rescue and first-aid records may establish the location, injury and immediate account. Keep reference numbers and identify who assisted. If there was delay in reaching you, describe the sequence factually without assuming that it necessarily caused additional injury; that medical connection may require evidence.

A regulator or employer may investigate the incident separately. Preserve correspondence but do not wait indefinitely for its conclusion before checking civil deadlines. Safety investigation findings and compensation questions overlap in evidence but are not identical processes.

Recovery and representation after a fall

Assess more than the first diagnosed injury

A fall may produce fractures, head injury, spinal symptoms or psychological consequences. Give clinicians an accurate account and retain the treatment chronology. Do not assume that an early discharge means there can be no later difficulty, or that every later symptom must necessarily be caused by the fall. Medical assessment should address the connection.

Record practical restrictions: stairs, driving, lifting, concentration or the ability to return to height work. These can affect employment and home life in different ways. Supported loss calculations should reflect the actual duties and likely recovery, not a generic estimate based only on the distance fallen.

Organise the first legal assessment

Contact AJS with the site, date, task, access method and injuries. Mention any existing representative, investigation or offer. The firm can consider whether it can act and what evidence is proportionate before agreeing scope and costs. An initial enquiry does not itself secure an interim payment or establish liability.

Where a relative assists an injured person, explain the relationship and the person’s ability to give instructions. Serious injuries can raise capacity and representation questions. These should be addressed carefully rather than assuming that family involvement automatically gives authority to settle a claim.

When can you pursue compensation?

  • A fall during work or access caused injury.
  • Planning, equipment, surface condition or protective arrangements may have been inadequate.
  • The relevant parties and causal connection can be investigated.

Circumstances to discuss with a solicitor

  • Ladder movement or unsuitable access arrangement
  • Fall through a fragile roof or rooflight
  • Open edge on a platform or scaffold
  • Fall from a vehicle bed, mezzanine or loading area

What Compensation Could I Claim?

  • The physical and psychological effects of the fall
  • Treatment, rehabilitation and supported assistance needs
  • Loss of earnings during recovery and evidenced future restrictions
  • Reasonable equipment or adaptation costs linked to the injury

Recoverable compensation depends on the injury evidence, supported losses and applicable claim route.

Evidence That Helps

  • Task instructions and access equipment details
  • Photographs of edges, surfaces and protection taken safely
  • Names of the employer, contractor and site controller
  • Medical records, witness accounts and investigation references

How Long Could the Claim Take?

Access equipment and site conditions may change quickly, while a serious injury may require a longer medical assessment. Early evidence preservation and final valuation are therefore separate stages. A reliable timetable depends on the disputed issues and recovery evidence.

Costs and funding for falls from height claims

What to clarify before you instruct

Discuss whether the investigation may need equipment, engineering or site-planning evidence and how that work would be funded. Serious injury valuation can also require several medical disciplines. The proposed agreement should explain those expenses and possible deductions.

Compare funding options and potential cost risks

Falls from Height Claims FAQs

Is there a minimum fall height for making an enquiry?

No single height determines whether advice is worthwhile. A short fall can cause serious harm. The task, risk, precautions and injury evidence matter, so describe the actual working position rather than assuming a low platform falls outside consideration.

Are ladder accidents always the worker’s fault?

No. Equipment choice, stability, instructions and task demands may need investigation alongside the worker’s actions. Give a complete movement sequence. Responsibility should be assessed from the circumstances rather than inferred from the fact that a ladder was used.

Can I enquire after falling through a rooflight?

Yes. Identify the roof route, surface, warnings and protective arrangements. Explain what you knew about the rooflight before the incident. Fragility and planning issues may require specific evidence, so do not return to the roof to demonstrate what happened.

Does a scaffold inspection tag settle the issue?

A tag may be relevant but does not conclusively establish the condition at the accident time. Alterations, missing protection and access arrangements may still need examination. Preserve photographs and identify any work on the scaffold before the fall.

What if I was self-employed?

Explain who controlled the site and task and what the contractual arrangements were. Self-employment does not answer every responsibility question. The actual work relationships and applicable duties need assessment before deciding whether a claim is viable.

Can a fall from a lorry bed be included?

It may be relevant, depending on the task and circumstances. Describe loading, access equipment, edge position and vehicle movement. A vehicle-based fall should be investigated on its own facts rather than automatically treated as a roof or scaffold incident.

Should I keep the damaged harness?

Where safe and lawful, preserve relevant equipment and identify who holds it. Do not repair, test or alter it yourself. The condition and any damage may require authorised examination to understand whether it contributed to the incident or resulted from it.

What if I was instructed to finish despite bad weather?

Record the instruction, actual conditions and how they affected the work. A message or witness may help. Weather alone does not decide liability, but the planning and response to a known risk can be relevant to the investigation.

Can fear of heights after the accident form part of the claim?

Explain the symptoms and functional effect to an appropriate clinician. Psychological injury requires assessment, including its relationship to the fall. Difficulty returning to height work may also affect employment, but its duration and consequences need evidence.

What if nobody witnessed the fall itself?

Other evidence may establish the setup, aftermath or your immediate account. Identify people who saw the work beforehand or assisted afterwards, and any photographs or records. Do not present those witnesses as having seen the fall if they did not.

Can missing edge protection be relevant?

Yes, but the task, location and appropriate precautions still need examination. Describe the edge, opening and movement involved. The investigation should connect the protective arrangement to the accident rather than rely on a general assertion that every edge requires identical measures.

Should I wait until fractures heal before contacting AJS?

You can enquire earlier because site evidence may change. Final valuation may need a clearer prognosis, but liability investigation and evidence preservation can be separate stages. Tell the adviser about ongoing treatment so the timing is considered appropriately.

What if the ladder belonged to another contractor?

Identify the owner, who selected it and who controlled its use. Ownership is relevant but may not be the only responsibility issue. Provide the practical arrangements instead of assuming only the equipment owner can be involved in the assessment.

Can a homeowner’s property be the accident site?

Yes, but the parties’ roles and work arrangements need careful assessment. A domestic location does not automatically make the homeowner responsible for a contractor’s methods. Explain who engaged whom, controlled the task and supplied equipment.

Is an HSE investigation required before a civil claim?

A civil enquiry need not depend on an enforcement investigation being completed. Relevant findings can assist, but their absence does not settle the merits. Preserve references and check applicable legal deadlines independently.

Can I include additional help with stairs or personal care?

Reasonable injury-related assistance may be relevant to the loss assessment. Record the tasks, time and duration, distinguishing pre-existing help. Medical evidence and the practical circumstances will inform what support is attributable to the fall.

What if I returned to work but cannot climb anymore?

Record the changed duties, pay and any clinical restriction. A return to employment may coexist with significant limitations. Future consequences should be assessed on the evidence rather than assuming either complete recovery or permanent exclusion from all work.

Does accepting sick pay end the claim?

Sick pay is not automatically a settlement. Its terms and any repayment provisions may affect the financial calculation. Keep the employment documents and disclose payments so the claim does not include income already received without appropriate accounting.

Can a family member speak to AJS for me?

They can help make contact, but authority and your ability to instruct need clarification before confidential advice or decisions. If capacity is affected, additional safeguards may apply. Explain the situation rather than assuming a relative can automatically sign everything.

What should the first enquiry say?

Identify the work, site, fall date, equipment and main injuries. Mention urgent correspondence or an investigation. A short factual account helps AJS consider the evidence priorities and whether it can accept the matter before detailed records are requested.

Speak to our team

Explain the injury and any approaching deadline. We will confirm whether we can assess your enquiry.