Your claim, explained
What makes an accident at work worth assessing?
An injury at work needs more than proof that it happened during a shift. The enquiry should identify the task, the relevant safety arrangements and how a failure may have caused harm. Employment status, supervision and who controlled the workplace can all affect the assessment.
Describe the task and the system, not only the injury
Details that help an individual assessment
Explain the work you were expected to do, equipment supplied, training received and instructions actually given. Preserve your own records lawfully; do not remove confidential company material or access systems without authority. A difference between the written procedure and ordinary working practice may be important, but each should be described accurately rather than treated as interchangeable.
Keep the injury claim separate from immediate employment concerns. Sick pay, adjustments, absence management and a disciplinary issue may require different advice. Send relevant deadlines and correspondence early so a workplace complaint is not mistakenly treated as the same process as compensation. Reporting an accident internally also does not, by itself, start a civil claim.
Before you contact us
Describe the task and the system of work
An accident report often records the immediate event but leaves out how the job was organised. Explain the task, equipment, instructions, training and supervision involved. If an agency, contractor or another business was involved, tell us who employed you and who controlled the work on the day.
Useful information to have to hand
- Keep a copy or reference for the accident-book entry and any incident correspondence.
- Identify the equipment, task instructions and witnesses who saw the conditions.
- Keep payslips and absence records showing the actual income impact.
A point worth checking early
Only retain documents you are entitled to hold. Do not access restricted systems or remove confidential employer material to support an enquiry.
Request an individual assessment →Employers owe their staff a duty to provide a safe place of work, safe equipment, safe systems of work and competent colleagues. Where that duty is breached and someone is hurt, a claim lies against the employer's compulsory liability insurance rather than against the business owner personally.
Many people hesitate to claim because they are worried about their job. Dismissing or victimising someone for bringing a genuine claim exposes an employer to further legal consequences. We will explain your position honestly and discuss the funding options, including whether a no win no fee arrangement may be available.
Find your specific claim or injury
Hernia injury claims
Assess an alleged accident-related or work-related hernia through the task, medical causation and additional functional consequences.
Discuss this claim : Hernia injury claimsDelivery driver and courier accident claims
Separate road collisions, delivery-site hazards and loading injuries, including work arranged through agencies or platforms.
Discuss this claim : Delivery driver and courier accident claimsFalling object injury claims
Assess injuries from falling stock, tools, building materials and suspended loads by identifying the source and control of the object.
Discuss this claim : Falling object injury claimsFarm and agricultural accident claims
Consider agricultural machinery, livestock, vehicles, storage and seasonal work with the injured person's role clearly identified.
Discuss this claim : Farm and agricultural accident claimsElectric shock injury claims
Investigate contact with electrical equipment, damaged wiring or exposed supplies without disturbing potentially dangerous evidence.
Discuss this claim : Electric shock injury claimsOffice accident claims
Assess office injuries involving access routes, furniture, equipment and work activities with control of shared premises identified.
Discuss this claim : Office accident claimsFactory accident claims
Investigate manufacturing injuries through the production task, machine state, maintenance arrangements and separation of people from hazards.
Discuss this claim : Factory accident claimsIndustrial injury claims
Distinguish a sudden industrial accident from disease caused by exposure, with the work process and responsible organisations identified.
Discuss this claim : Industrial injury claimsOil rig and offshore accident claims
Assess offshore work injuries with the installation, employer, travel arrangements and applicable jurisdiction established early.
Discuss this claim : Oil rig and offshore accident claimsMilitary injury claims
Distinguish service compensation schemes from possible civil negligence, with service dates, setting and injury history assessed separately.
Discuss this claim : Military injury claimsWhen can you pursue compensation?
- You were an employee, agency worker, contractor or lawful visitor injured at a place of work.
- The employer or occupier failed to take reasonable care — for example inadequate training, defective equipment, no risk assessment or missing guarding.
- The accident is within the three-year limitation period, or you developed a work-related condition within three years of knowing it was work-related.
- The failure caused your injury; a breach of safety rules alone is not enough without a causal link.
Circumstances to discuss with a solicitor
- Falls from height, ladders, platforms and mezzanines
- Manual handling injuries caused by unsafe lifting practices
- Injuries from unguarded machinery or defective tools
- Forklift, pallet truck and warehouse vehicle incidents
- Slips on wet or contaminated floors in kitchens and factories
- Injuries caused by inadequate personal protective equipment
What Compensation Could I Claim?
- Damages for the injury and its effect on your daily life and work
- Loss of earnings, including any reduction in shift or overtime availability
- Future loss where you cannot return to the same physically demanding role
- Treatment, physiotherapy and occupational rehabilitation
- Care, travel and equipment costs incurred as a result of the injury
Recoverable compensation depends on the injury evidence, supported losses and applicable claim route.
Evidence That Helps
- The accident book entry and any RIDDOR report made to the HSE
- Risk assessments, method statements and training records
- Photographs of the equipment, workplace layout and any warning signage
- Colleagues' names and contact details, ideally noted before memories fade
- Occupational health referrals, fit notes and payslips showing lost income
How Long Could the Claim Take?
Employers' liability claims are usually more document-heavy than road claims because disclosure of risk assessments and maintenance records is central. A straightforward admitted case may take around nine to eighteen months; disputed cases involving expert engineering evidence take longer.
Costs and funding for workplace accident claims
What to clarify before you instruct
Check trade union assistance and legal expenses cover alongside privately agreed representation. Explain any employment dispute separately so the cost and scope of each instruction are clear.
Compare funding options and potential cost risks
Workplace Accident Claims FAQs
Can I be sacked for claiming against my employer?
Dismissing an employee for bringing a genuine personal injury claim can give rise to separate employment law consequences. If you are treated detrimentally, tell us promptly so it can be addressed.
My employer has gone out of business. Can I still claim?
Often yes. Employers' liability insurance is compulsory and it may be possible to trace the historic insurer even where the company has been dissolved.
I ignored a safety rule. Does that stop my claim?
Not necessarily. Where an employer failed to supervise or enforce its own rules, responsibility is frequently shared rather than falling wholly on the worker.
I am an agency worker. Who is responsible?
Duties may sit with the end-user occupier, the agency, or both. We will identify the correct defendant before proceedings are issued.
Should I request a copy of the accident book entry?
Ask through the appropriate workplace process and keep your request. Check the entry for factual accuracy; record corrections clearly rather than changing someone else's account without explanation.
What if there was no written risk assessment available to me?
Describe the task and controls you actually knew about. A solicitor can consider what documents may be relevant rather than asking you to obtain material through unauthorised access.
Can a training record affect my enquiry?
Yes. Keep records you legitimately hold and explain what training involved in practice. Signing an attendance sheet does not describe every instruction or the conditions on the accident date.
Should I distinguish sick pay from lost earnings?
Yes. Keep payslips and absence dates and identify payments already received. This helps avoid presenting salary that was paid as income you lost.
What if defective machinery was involved?
Record the machine, fault and reporting history without using unsafe equipment to demonstrate it. Preserve photographs and relevant messages you are authorised to hold.
Does an HSE report replace a compensation claim?
No. Safety reporting and investigation serve a different function from a civil claim. Give the report reference if known, but seek advice about the separate compensation process.
Can a new employee enquire before probation ends?
Yes. State your start date, role and training arrangements. If you also face employment action, explain it separately so the appropriate advice and deadlines can be identified.
How should I record lifting or handling injuries?
Describe the load, frequency, space, equipment, assistance and instructions. Avoid reducing the account to weight alone when the working method or repeated task may matter.
What if I was injured at a client's premises?
Identify your employer, the site operator and who directed the task. Responsibility may require examining more than one organisation's role.
Should I keep messages about earlier safety concerns?
Retain lawful copies with dates and context. Explain whether the concern related to the same hazard and who received it; an isolated screenshot may omit important replies.
Can homeworking injuries be discussed?
Explain the work task, equipment and arrangements with the employer. An injury occurring at home is not automatically work-related or automatically outside an assessment.
What if I am asked to sign an internal statement?
Read it carefully and distinguish what you recall from what others told you. Keep a copy and seek advice about any wording you do not understand.
Can I include overtime I could not work?
Keep evidence of the usual pattern and the shifts missed because of injury. A claim for overtime should be grounded in records rather than the maximum you might have earned.
How should I describe help during recovery?
Record additional tasks done by others, dates and time where practical. Separate ordinary household responsibilities from extra assistance caused by your work injury.
Will an ongoing grievance stop me asking about compensation?
No, but the processes may overlap factually. Provide the grievance and response so advice can account for both without assuming one protects deadlines in the other.
What should I bring about a return to work?
Bring medical restrictions, proposed duties and correspondence about adjustments. Describe the physical requirements of the job and any difficulties experienced after returning.
Speak to our team
Explain the injury and any approaching deadline. We will confirm whether we can assess your enquiry.
Other personal injury claims
- Construction Accident Claims
- Industrial Disease Claims
- Serious Injury Claims
- Forklift Accident Claims
- Manual Handling Injury Claims
- Warehouse Accident Claims
Back to the personal injury claims hub or view all practice areas.
