Skip to main content
Alexander James · A regulated legal practiceClear costs from the outset

Alexander James Solicitors · Manchester

Road Traffic Accident Solicitors

Discuss a road traffic accident claim with Alexander James Solicitors. Advice for injured drivers, passengers and vulnerable road users on evidence and costs.

Individual assessment. Scope and costs agreed before instruction.

A driver recording information on a phone while safely parked
Illustrative image · not a photograph of our staff or clients

Your claim, explained

Which route should my road accident claim follow?

The right route depends on who was injured, how the collision happened and the likely value and nature of the injuries. A vehicle damage claim, an injury claim and an application involving an unidentified driver can require different evidence. Explain your role in the collision before choosing a claim process.

Choose the right collision claim before accepting an offer

Details that help an individual assessment

Start with a short sequence of events: the vehicles involved, directions of travel, manoeuvres and point of impact. Separate what you personally observed from assumptions made afterwards. Keep the original recording even if a shorter clip seems to show everything; the approach to a junction or the seconds before braking may answer a question the impact alone cannot.

A car insurer may already be organising repairs or discussing liability. That correspondence is relevant, but it does not automatically establish the extent of an injury or the effect of signing a settlement. Bring separate references for repairs, hire and bodily injury so each part can be checked. If you are choosing between different representatives, disclose any existing agreement rather than starting competing instructions.

Before you contact us

Make the first conversation about your collision count

A collision account is most useful when it separates what you saw from what you later inferred. Explain where each road user was travelling, the manoeuvre involved and the point of impact. Tell us whether you were a driver, passenger, cyclist or pedestrian so the assessment starts with the right circumstances.

Useful information to have to hand

  • Save the original dashcam file, rather than only a shortened clip shared through a messaging app.
  • Keep the vehicle registrations, insurer references and any police incident number in one place.
  • List treatment received and time away from work separately from vehicle damage and repair costs.

A point worth checking early

Do not assume an insurer's decision about vehicle damage also resolves an injury claim. Send us any proposed settlement or admission before relying on it.

Request an individual assessment →
Road Traffic Accident Claims: incident, supporting records and individual assessment01Incident02Records03Assessment
Assess injuries on board, while boarding or leaving a bus, or in a collision involving another road user.

Road traffic collisions range from low-speed shunts that cause weeks of neck pain to multi-vehicle crashes that change a person's life permanently. Whatever the severity, the legal question is the same: can it be shown that another road user failed to take reasonable care, and that this failure caused your injury and your losses?

Alexander James Solicitors advise drivers, passengers, motorcyclists, cyclists and pedestrians on road traffic accident claims across England and Wales. We will review the circumstances of the collision, explain how liability is likely to be argued by the other side's insurer, and discuss the funding options that may be available to you, including whether a no win no fee arrangement could be appropriate for your case.

Find your specific claim or injury

When can you pursue compensation?

  • You were injured within the last three years, or the injury was to a child, in which case the three-year period generally runs from their eighteenth birthday.
  • Another road user, a highway authority or a vehicle owner owed you a duty of care and fell below the standard reasonably expected of them.
  • That failure caused or materially contributed to your injury — for example a rear-end shunt, a failure to give way, an unsafe overtake or a defective vehicle.
  • Claims are still possible where the other driver was uninsured or left the scene, because the Motor Insurers' Bureau operates schemes for untraced and uninsured drivers.

Circumstances to discuss with a solicitor

  • Rear-end and junction collisions causing whiplash-type injuries
  • Passenger claims where the driver of your own vehicle was at fault
  • Multi-vehicle motorway collisions with disputed sequencing
  • Collisions involving uninsured, untraced or foreign-registered drivers
  • Accidents caused by poor road maintenance, debris or defective signage
  • Claims involving taxi, private-hire and delivery vehicles

What Compensation Could I Claim?

  • General damages for the pain, suffering and loss of amenity caused by the injury, assessed with reference to medical evidence and the Judicial College Guidelines
  • Loss of earnings already incurred, and any future loss where you cannot return to the same work
  • Private treatment, physiotherapy and rehabilitation costs where reasonably needed
  • Vehicle repair or write-off shortfall, policy excess and hire charges
  • Travel to medical appointments, prescription charges and care provided by family

Recoverable compensation depends on the injury evidence, supported losses and applicable claim route.

Evidence That Helps

  • The police incident reference and any officer's report
  • Dashcam, CCTV or bodycam footage — request it early, because it is often overwritten within weeks
  • Photographs of vehicle damage, road layout, skid marks and weather conditions
  • Names and contact details of independent witnesses
  • GP, A&E and ambulance records, plus a receipt trail for expenses

How Long Could the Claim Take?

A straightforward soft-tissue claim that settles through the official portal may conclude within a few months of the medical evidence being finalised. Where liability is denied, where injuries are still developing or where court proceedings become necessary, the claim can take considerably longer — often well over a year. We will give you a realistic range once the medical position is clearer, and update you whenever it changes.

Costs and funding for road traffic accident claims

What to clarify before you instruct

Ask whether the proposed route allows recovery of legal costs and what you would pay for advice, medical evidence and an unsuccessful claim. An injury claim is not automatically eligible for a conditional fee agreement.

Compare funding options and potential cost risks
A paper case file being discussed at a consultation desk
Illustrative image · not a photograph of our staff or clients

Road Traffic Accident Claims FAQs

The other driver's insurer has offered to settle directly with me. Should I accept?

You are entitled to deal with the insurer yourself, but an early offer made before medical evidence has been obtained may not reflect the full extent of your injury or your financial losses. Take independent advice before accepting, because settlement is generally final.

Can I claim if I was partly to blame?

Often yes. Where responsibility is shared, damages are typically reduced to reflect your share of the blame — for example where a seatbelt was not worn. We will give you an honest view of the likely apportionment.

What if the driver who hit me was uninsured?

The Motor Insurers' Bureau operates schemes for claims against uninsured and untraced drivers. Strict notification requirements apply, so it is important to take advice promptly.

Will making a claim affect my own insurance?

That is a matter for your insurer and depends on your policy and who was at fault. We can explain how a non-fault claim is usually recorded, but you should also check the terms of your own cover.

Do I need the registration of every vehicle?

Provide every registration you know and identify any uncertainty. Photographs, police references and witness accounts may help distinguish vehicles in a chain collision; do not fill gaps by guessing.

Should I send the full dashcam recording?

Keep the original and tell us its duration and format. A short social-media clip may omit the approach, obscure timing or remove useful context about other traffic.

Can passengers in different vehicles instruct the same solicitor?

Potential conflicts must be checked before joint instructions. Tell us who was travelling together and whether anyone disputes the driving of another prospective client.

Is a police prosecution necessary for an injury claim?

A criminal investigation and a civil injury claim follow different processes. Send the police reference and any outcome, but obtain advice rather than waiting for a prosecution to decide your next step.

What should I record about a multi-vehicle impact?

Note the order of impacts, your vehicle's movement, seat position and which details you actually remember. Vehicle damage photographs can help examine competing accounts without treating memory as a reconstruction exercise.

Does a vehicle write-off prove the injury's value?

No. Vehicle damage and bodily injury are assessed through different evidence. Keep the engineering or write-off report, but medical evidence and the effect on your life remain important.

What if the collision happened while I was working?

Explain the journey's purpose, employer involvement and any work vehicle or insurance arrangements. An employment-related issue may need consideration alongside the claim against another road user.

Should I agree to an insurer's recorded interview?

Ask what the interview is for and retain any invitation or proposed statement. If represented, speak to your solicitor before responding so you understand the request and can correct inaccuracies.

How should I document travel anxiety after a collision?

Record specific changes such as avoiding routes or needing assistance and discuss symptoms with a healthcare professional. Describe your experience accurately without assuming a particular diagnosis.

Can I include travel to medical appointments?

Keep dated receipts and identify the appointment and journey. Whether an expense is recoverable depends on its connection to the injury, reasonableness and supporting evidence.

What if the other driver changes their account?

Preserve the original messages, photographs and witness details. A solicitor can compare accounts against independent material rather than relying solely on an informal admission at the roadside.

Should I keep correspondence about vehicle hire?

Yes. Hire agreements and invoices can raise separate questions about cost and responsibility. Do not assume a personal injury instruction automatically includes a vehicle hire dispute.

Can I ask about a collision outside England and Wales?

Tell us the country, date and parties before sending detailed records. Jurisdiction, deadlines and representation arrangements require a separate assessment; domestic claim guidance may not apply.

What if I do not know the exact road name?

Give a map location or nearby junction and approximate time. Photographs and journey records can help identify the incident, but mark estimated information clearly.

Will a solicitor need my insurance documents?

Relevant policies may include legal expenses cover or conditions about reporting. Send the schedule and wording if available, together with correspondence from your insurer about the collision.

What is the most useful first message after a road accident?

State the date, place, your role, injuries, current treatment and whether an offer or deadline exists. Leave detailed medical records for an agreed private document-transfer process.

Speak to our team

Explain the injury and any approaching deadline. We will confirm whether we can assess your enquiry.